I paid for the the game but the download does not start

Please check that your order is not pending or canceled by the market vendor ; In order to proceed the full installation your payment must be cleared by the market vendor so please double check with your iTune account for iOS games or your Google Wallet/Gmail account for GooglePlay games. It is also possible that we did just update the game, worldwide servers need time to populate the new data so please be patient and simply retry after 1 hour or 2.

I am seeing a message reporting a possible license error

Please check that your order is not pending or canceled by the market vendor ; In order to proceed the full installation your payment must be cleared by the market vendor so please double check with your iTune account for iOS games or your Google Wallet/Gmail account for GooglePlay games. It is also possible that we did just update the game, worldwide servers need time to populate the new data so please be patient and simply retry after 1 hour or 2.

I am seeing a message reporting that I have not internet connection

Please check that you have indeed internet connection and that you are not under a firewall or proxy blocking port 8080.

Also check that your order is not pending or canceled by the market vendor ; In order to proceed the full installation your payment must be cleared by the market vendor so please double check with your iTune account for iOS games or your Google Wallet/Gmail account for GooglePlay games. It is also possible that we did just update the game, worldwide servers need time to populate the new data so please be patient and simply retry after 1 hour or 2.

The game stays stuck in a blue bar or I am seeing only a black screen

Please check that you are not under a firewall blocking the access to our download server “http://download.hyperdevbox.com” on port 8080. We also highly recommend to download from WIFI and not from 3G/4G as some carriers may simply block our server port 8080 allowing only port 80. If the problem does persist also under WIFI with no firewall blocking the access to our server , you may want to uninstall the game, reboot your device, re-install the full game and restart the installation process.

How do I report a bug or a crash ?

Please locate the “contact developer” button available in the market and report directly from there. You can also send an email directly to support@hyperdevbox.com or crashreport@hyperdevbox.com (only for reporting a crash issue). In any report or email you must include the following :

  • Name of the game and version number of the game currently installed
  • Device full name and current OS version installed
  • Total and available External memory/internal memory on the device
  • In case of Android device, if the device is using “Dalvik”, “ART” or “Android L” runtime
  • Google Wallet order# (if you purchased the game from GooglePlay market)
  • Precise description of the problem leading to the crash and steps to reproduce the issue

How do I activate AutoBattle in Record of Agarest War Zero ?

Here is the order to change autobattle options and turn it on/off

1. enter battle
2. enter action phase
3. select settings from the menu
4. change auto-mode to semi-auto or automatic as appropriate.

it can also be done from the camp menu
1. from main map press Y
2. select battle diary
3. select settings.
4. change auto-mode to semi-auto or automatic as appropriate.

to turn on/off autobattle press select in battle at anytime. note it may 
not start autobattle until start of next move phase.

Google Play Store — How to fix Play Store error 403

Google Play Store — How to fix Play Store error 481

Please find below 2 links on users’s discussion about “how to fix the GooglePlay store error 481”

  1. http://holografxgame.com/faq/cant-download-app-android-phone-get-481-error-message/
  2. http://forum.xda-developers.com/showthread.php?t=1914826

I already purchased the game on my old phone but now i have a new phone and it says i need to purchase again

The most common reason is that the login ID you used to purchase the game on your old device and the ID currently logged in on your new device are not the same. please check this and try to download again. You can always contact the marketplace (AppStore, Google Play, Microsoft Market, Blackberry world) for more information on why the market is stating you need to purchase the game again.

I have downloaded the game but cannot proceed to extra game data installation.

Please be sure to the following points :

1) You need to have the exact same Google Account on your device and when you bought the game, a different Google Account won’t be allowed to install the game data.

2) You need to re-install the APK from the GooglePlay store, just copying the APK, copying savedata and then run the game will not work.

3) You need to be sure that you do not have any third party application patching the APK (Ads Blocking applications), if the APK is altered/patched by any means, you won’t be able to install extra game data properly.

FAQ didnt solve your problem?

Here are several ways to contact us

Need Support?

Please try to locate the “contact developer” button available in each different marketplace to directly contact us and report a possible issue with one of our games, this is by far, the quickest and most efficient way to reach the development team.

Check Forum

You can visit our Forum and try to find information that will help you further and share with other users your experience playing our games.